Shipping Information

At The Lucky Mug™, we believe great products should be able to reach anyone, anywhere.

Worldwide Shipping

We ship to customers around the world through our trusted global fulfillment partners, allowing us to keep shipping costs as low as possible while maintaining reliable delivery.

Processing Time

Orders are typically processed within 2–5 business days before being shipped.

Estimated Delivery

Delivery times vary depending on your location:

• United States: 3–7 business days
• Canada: 5–10 business days
• Europe: 4–10 business days
• Australia & New Zealand: 5–12 business days
• Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary during holidays or due to customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your destination. Thanks to our global production network, we keep shipping rates as affordable as possible.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with a tracking number whenever tracking is available.

Customs & Import Fees

International orders may be subject to customs duties or import taxes determined by your local authorities. These charges, if applicable, are the responsibility of the customer.

Questions?

If you have any questions about your order or shipping, please use the contact form available on our website.